At your service

Transaction

Domestic Japan customer

Domestic Japan customer eligible to choose from following on transaction;
 - Bank remittance to our designated bank account (Either in JPY or USD)
 - Online Payment by Major Credit Card (Payment billed in Japanese Yen)
 - COD (Cash on Delivery) by Sagawa Express
 - Credit sales

All applicant of credit sales to be evaluated based on third party company data and information provided on credit sales application. Our evaluation process and response to the result may take appromixly five days or more. Please note that applicant organization must be legally registered in Japan. Eligibility of credit sales valid for one year from last purchase and, renew and extend the eligibility each new purchase.
*Credit sales application, please download from here (in Japanese only)

International customer

International customer is eligible to choose from following payment method;
 - T/T wire remittance to our designated bank account (Either in JPY or USD)
 - Online Payment by Credit Card (Payment billed in Japanese Yen)

Pricing

Domestic customer

Our price is based on EXGO basis and indicate shipping and handling cost in many cases if ultimate shipping destination is within Japan Domestic. To meet your urgency and budget, please indicate request of shipping method either by Land transport (including Rail), by Air or Ocean freight.

International customer

Our price is based on EXGO basis and we can estimate and add FOB or DDU charges depending on inquiry content.
Please see our price policy at Terms and Condition for detail.

Shipping

Domestic customer

Our warehouse routinely shipped by;
 - Yamato Transport
 - Sagawa Express
 - Fukuyama Transporting
 - Seino Transportation
*Freight collect service available upon your request

International customer

Our warehouse routinely shipped by;
 - FEDEX
 - OCS
 - DHL
*Providing us your courier account number, freight collect service is available upon you request.

Cancel/Return policy

Please see our Terms and Conditions for detail